Dustin and Caren Moore were traveling on a midnight flight home from Colorado to California on November 9, 2020, with a newborn baby girl when the unexpected happened with them. The newborn girl was just 8 days old at the time of the flight, and the little baby started crying. The couple don’t want to disturb the other passengers, so they asked the Southwest Airlines flight attendant where they could change the distressed baby’s diaper.
The flight attendant, named Jenny, take them to the back of the plane where the couple could change the baby girl’s diaper also asked some causal questions. The flight attendant was so curious as to know why they were traveling with such a young baby. The couple shared that they had just adopted the infant after ten years exhausting all possible assisted fertility options.
After the diaper change, the Moores then returned to their seats, because their new baby was quietly sleeping now. They had spent a lot of time traveling and filling out paperwork, now they were on their way back home with their new daughter. A few minutes later, another flight attendant came and congratulated them on their successful adoption. The flight attendant then announced over the aircraft’s intercom about the baby girl on board, and this celebration was the one that Moores is surely never going to forget.
According to The Washington Post, there was a flight attendant named Bobby who gave Dustin Moore, and Caren Moore, the surprise of a lifetime. On a Twitter post, Dustin explained about the Southwest Airlines flight: “Jenny and another passenger complimented my beautiful daughter and politely asked what had prompted a flight with such a young infant. I gave them the shortened adoption story, to which they hastily offered congratulations, and shared a few more kind remarks.”
In an interview with The Washington Post, Dustin told about what flight attendant Bobby announced over the airplane’s intercom. He said: “Five minutes later, Bobby came on the intercom and said, ‘Ladies and gentlemen, there’s a very special guest on the flight today. She’s only 8 days old and she’s traveling home with her mom and dad.’ ”
Initially, the couple was confused and thinking about why the plane’s interest in their newborn child. But, the couples’ delighted surprise, the other passengers on the plane threw an impromptu baby shower for them, offering the Moores hand-drawn congratulations cards made of napkins, small gifts, and even money.
One napkin read: “I was adopted 64 years ago. Thank you for giving this child a loving family to be part of. Us adopted kids need a little extra love. Congratulations.” Dustin’s recalled how all of the well-wishes made him feel: “We had no expectation they would have done something like that. I get choked up thinking about it.” The crew collected all of the napkins. There was a total of 60 napkins collected from the passengers by the flight attendants and given to them.
On Twitter, Dustin expressed his gratitude and love: “What all of those perfect strangers and attendants did not know, was the emotionally tender state of two brand-new parents. Parents who after 9 years of trying had been blessed with their first child. Parents who felt scared, but determined in their new role.”
Dustin talks more about how the couple was dealing with a new and untraditional milestone in their lives. He said: “Adoption is wild with uncertainty. You wonder, is this birth mother going to choose us? What happens if she changes her mind, if she backs out?” Despite all the challenges in building their own family, the Moores felt an extreme amount of love and support from the plane’s crew and passengers. Dustin said: “For an entire crew of strangers to come together like that, to partake like that, to show us that kind of love and kindness meant everything to us.”
When the couple reached their home destination of Buena Park in Orange County, California, Dustin took it upon himself to contact Southwest Airlines and thank them for their love. Moore’s mom, the newborn’s grandmother, decided to get crafty and put the napkins in a book, like a beautiful memory. When Dustin initially got on Twitter, he wasn’t intending to share the story about the flight, but he had a change of heart.
Dustin told The Washington Post: “I said to myself, ‘How about pointing out something good?’ I was tired of going to my Twitter feed and seeing something a**ul, somebody had done. I wanted to contribute something uplifting.” Moore continued: “It’s just amazing having a daughter. All the little details that are mundane to other people are amazing to us. When she burps, we’re like, ‘What an accomplishment!’ It was a long, long wait for her, but every minute we had to wait was worth it.”